Whilst awaiting the return of public courses, we have developed
"Certificate in Service Desk Skills" - Levels 1 & 2 self study packages.
These are based on our Service Desk Professional One and Two courses and
include candidates taking "Certificate in Service Desk Skills" tests online.
If you would like to try some sample test questions,
please go to "Courses" and then "Course Updates".
All candidates receive detailed workbooks with many practice test questions.
They can then take tests online whenever they feel ready. Successful candidates
will be awarded certificates and entry onto our Certificate Holders Register.
The cost is £99 (+VAT) per package or £149 (+VAT) for both.
This will be refunded if candidates go on to attend the public courses.
Please enquire for more details.