Whilst awaiting the return of public courses, we have
developed "Certificate in Service Desk Skills - Levels 1 & 2"
and "Certificate in Service Desk Management" self study packages.
These are based on our long established public courses and
include candidates taking "Certificate" tests online.
All candidates receive detailed workbooks with many practice test questions.
They can then take tests online whenever they feel ready. Successful candidates
will be awarded certificates and entry onto our Certificate Holders Register.
The cost is £69 (+VAT) per certification, £99 (+VAT) for a Level 1 & 2 bundle
or all 3 certifications can be purchased in a bundle for £119 (+VAT).
The self-study fee will be refunded if candidates go
on to attend the public courses.
We have also recently introduced online versions of our public courses.
These offer the same elements as our self-study packages but with the
addition of two 3 hour online tutorial sessions.
The cost is one Training Credit each for Level 1 and Level 2
and two Training Credits for "Certificate in Service Desk Management".