​ ​​Whilst awaiting the return of public courses, we have

developed "Certificate in Service Desk Skills - Levels 1 & 2"

and "Certificate in Service Desk Management" self study packages.

These are based on our long established public courses and

include candidates taking "Certificate" tests online.

Please click here to try some sample test questions

All candidates receive detailed workbooks with many practice test questions. ​

They can then take tests online whenever they feel ready.  Successful candidates

will be awarded certificates and entry onto our Certificate Holders Register.

The cost is £69 (+VAT) per certification, £99 (+VAT) for a Level 1 & 2 bundle

or all 3 certifications can be purchased in a bundle for £119 (+VAT).

 

The self-study fee will be refunded if candidates go

on to attend the public courses.

We have also recently introduced online versions of our public courses. 

These offer the same elements as our self-study packages but with the 

addition of two 3 hour online tutorial sessions.

The cost is one Training Credit each for Level 1 and Level 2

and two Training Credits for "Certificate in Service Desk Management".

Click here for detail on Training Credits.

 

Please "Contact us" or go to "Certification" for more details.

DATE

March    05          2021

March    12          2021

March    19          2021

March    26          2021

April       15          2021

April       16          2021

April       23          2021

May        07          2021

May        14          2021

May        20-21    2021

COURSE

Certificate in Service Desk Skills - Level 1

Certificate in Service Desk Skills - Level 1

Certificate in Service Desk Skills - Level 1

Certificate in Service Desk Skills - Level 1

Certificate in Service Desk Skills - Level 1

Certificate in Service Desk Skills - Level 2

Certificate in Service Desk Skills - Level 1

Certificate in Service Desk Skills - Level 1

Certificate in Service Desk Skills - Level 1

Certificate in Service Desk Management

VENUE

London

Birmingham

Leeds

Glasgow

London

Bristol

Manchester

Birmingham

London

London

AVAILABILITY

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© 2021 STI LTD, West Sussex, England.
Created by LS Productions UK Ltd.

STI Ltd | Providers of Service Desk & Helpdesk Training.
Email: enquiries@sti-ltd.co.uk