SERVICE MANAGEMENT TRAINING & CONSULTANCY SINCE 1989

Our mission is to provide consistently high quality training services that clients are happy to recommend to others.

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We have trained thousands of staff from hundreds of major public and private sector organisations.
Our core values are still the same. We always set out to make the training relevant, interesting and enjoyable.
Our tutors are very experienced industry professionals and they know how to put the theory into practice.

We know that our public courses are certainly the longest established in the UK, probably Europe

and possibly the World!  Our training has been presented in countries as varied as
Australia, New Zealand, USA, France, Belgium, Holland, Turkey and the Republic of Ireland.

It would genuinely be our pleasure to be a service provider to you.