CERTIFIFCATION
STI OFFERS A RANGE OF SKILLS CERTIFICATION
Those currently available are:
Certificate in Service Desk Skills Levels 1 & 2
Certificate in Support Skills
Certificate in Telephone Skills
These certificates take the form of a written examination and are optional at the end of our standard training
courses. They enable candidates to walk away from the training with proven knowledge levels. Previous course
attendees should contact us if they wish to seek certification.