SERVICE MANAGEMENT TRAINING & CONSULTANCY SINCE 1989

Those currently available are:

Certificate in Service Desk Skills - Level 1

Certificate in Service Desk Skills - Level 2

Certificate in Service Desk Management

 

Please click on titles for more information.

These certifications take the form of online tests and are available after standard training courses or as self-study packages. 

They allow for natural progression and enable candidates to demonstrate proven knowledge levels. 

Previous course attendees should contact us if they wish to update certification.