SERVICE MANAGEMENT TRAINING & CONSULTANCY SINCE 1989

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Our "Certificate in Service Desk Skills - Levels 1 & 2" and "Certificate in

Service Desk Management" are now available as "live" interactive online courses.

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Please click here to view online course dates and availability.

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These courses are tutor led, interactive and candidates receive detailed

workbooks with many practice test questions.  They can then take tests

online whenever they feel ready.  Successful candidates will be

awarded certificates and entry onto our Certificate Holders Register.

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These online courses cost one Training Credit each.

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Click here for detail on Training Credits.

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We are still offering self-study options for each of these courses.

The cost is £99 (+VAT) per certification, £169 (+VAT) for a Level 1 & 2 bundle

and £199 (+VAT) for a Level 1, 2 and Management bundle.

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Please "Contact us" or go to "Certification" for more details.

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Alternatively, please contact us to arrange a Zoom or Teams call

and we will be happy to tell you about our courses and

answer any questions that you may have.

Our mission is to provide consistently high quality training services that clients are happy to recommend to others.

We have trained thousands of staff from hundreds of major public and private sector organisations.
Our core values are still the same. We always set out to make the training relevant, interesting and enjoyable.
Our tutors are very experienced industry professionals and they know how to put the theory into practice.

 

Our mission is to present courses that our clients are happy to recommend to others.

We know that our public courses are certainly the longest established in the UK, probably Europe

and possibly the World!  Our training has been presented in countries as varied as
Australia, New Zealand, USA, France, Belgium, Holland, Turkey and the Republic of Ireland.

It would genuinely be our pleasure to be a service provider to you.