​ ​​Whilst awaiting the return of public courses, we have

developed "Certificate in Service Desk Skills - Levels 1 & 2"

and "Certificate in Service Desk Management" self-study packages.

These are based on our long established public courses and

include candidates taking "Certificate" tests online.

Please click here to try some sample test questions

All candidates receive detailed workbooks with many practice test questions. ​

They can then take tests online whenever they feel ready.  Successful candidates

will be awarded certificates and entry onto our Certificate Holders Register.

The cost is £69 (+VAT) per certification, £99 (+VAT) for a Level 1 & 2 bundle

or all 3 certifications can be purchased in a bundle for £119 (+VAT).

 

The self-study fee will be refunded if candidates go

on to attend the public courses.

Please "Contact us" or go to "Certification" for more details.

COURSES

 

Check out all of the
public and on-site courses
available...

COURSE UPDATES

 

Keep checking here for
last minute course updates

ABOUT US

We have trained thousands of 
staff from hundreds of major public and private sector organisations. 
We always set out to make the training relevant, interesting 
and enjoyable. 

GREAT TRAINING

NEVER GOES OUT OF FASHION

STI HAS BEEN PRESENTING

Our mission is to provide consistently high quality training services that clients are happy to recommend to others.

We have trained thousands of staff from hundreds of major public and private sector organisations.
Our core values are still the same. We always set out to make the training relevant, interesting and enjoyable.
Our tutors are very experienced industry professionals and they know how to put the theory into practice.

We know that our public courses are certainly the longest established in the UK, probably Europe

and possibly the World!  Our training has been presented in countries as varied as
Australia, New Zealand, USA, France, Belgium, Holland, Turkey and the Republic of Ireland.

It would genuinely be our pleasure to be a service provider to you.


 

 

SERVICE MANAGEMENT TRAINING SINCE 1989

© 2021 STI LTD, West Sussex, England.
Created by LS Productions UK Ltd.

STI Ltd | Providers of Service Desk & Helpdesk Training.
Email: enquiries@sti-ltd.co.uk