​ ​​Whilst awaiting the return of public courses, we have developed

"Certificate in Service Desk Skills" - Levels 1 & 2 self-study packages.

These are based on our Service Desk Professional One & Two courses and

include candidates taking "Certificate in Service Desk Skills" exams online.

All candidates receive detailed workbooks with many practice exam questions. ​

They can then take exams online whenever they feel ready.  Successful

candidates will be entered onto our Certificate Holders Register.

The cost is £99 (+VAT) per package or £149 (+VAT) for both. 

This will be refunded if candidates go on to attend the public courses.

 

Please enquire for more details.

COURSES

 

Check out all of the
public and on-site courses
available...

COURSE UPDATES

 

Keep checking here for
last minute course updates

ABOUT US

We have trained thousands of 
staff from hundreds of major public and private sector organisations. 
We always set out to make the training relevant, interesting 
and enjoyable. 

GREAT TRAINING

NEVER GOES OUT OF FASHION

STI HAS BEEN PRESENTING

Our mission is to provide consistently high quality training services that clients are happy to recommend to others.

We have trained thousands of staff from hundreds of major public and private sector organisations.
Our core values are still the same. We always set out to make the training relevant, interesting and enjoyable.
Our tutors are very experienced industry professionals and they know how to put the theory into practice.

We know that our public courses are certainly the longest established in the UK, probably Europe

and possibly the World!  Our training has been presented in countries as varied as
Australia, New Zealand, USA, France, Belgium, Holland, Turkey and the Republic of Ireland.

It would genuinely be our pleasure to be a service provider to you.


 

 

SERVICE MANAGEMENT TRAINING SINCE 1989

© 2020 STI LTD, West Sussex, England.
Created by LS Productions UK Ltd.

STI Ltd | Providers of Service Desk & Helpdesk Training.
Email: enquiries@sti-ltd.co.uk