STI has been presenting Service Management training since 1989.

We have trained thousands of staff from hundreds of major public and private sector organisations. Our core values are still the same. We always set out to make the training relevant, interesting and enjoyable. Our tutors are very experienced industry professionals and they know how to put the theory into practice.

We know that our public courses are certainly the longest established in the UK and probably Europe. Our training has been presented in countries as varied as Australia, USA, France, Belgium, Holland, Turkey and the Republic of Ireland.

We have provided consultancy to a varied set of clients including Yorkshire Water, Welsh Water, BAA, Pfizer, DTI, EON, West Midlands Police, NHS Supplies and Sanofi Synthelabo.  Our consultants are hugely experienced and have all got over 15 years service management experience.

Whatever your training or consultancy requirements we believe that we can offer a tried and tested solution. It would genuinely be our pleasure to be a service provider to you.